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Right click My Computer. What Makes Software User-Friendly? Written by Joan Honig Jan 2, A user-friendly interface is not overly complex, but instead is straightforward, providing quick access to common features or commands. A good user interface is well-organized, making it easy to locate different tools and options. The second the installation becomes complicated, users will bail and move on to something easier.
As with the installation, an application's update process should be easy. If updates are complex, users will more than likely skip the process. This can often leave behind a trail of bad results, as many updates patch security holes, memory leaks, and other problems.
Updates need to be simple enough to ensure that users continue to benefit from the hard work of the creators of the software. When users don't update, thus exposing issues, the software becomes less and less reliable and secure as well as missing out on new features.
Software is only as good as its GUI. If the GUI is not well thought out and well executed, people will have issues with using the product. A well-designed GUI can often overcome a less-than-friendly underlying structure or poor coding. But don't bank all your hope on a good GUI -- the software still needs to work as expected! Not only should a piece of software work as expected, it should also be efficient.
It should be optimized for specific architecture, it should have all memory leaks plugged, and it should work seamlessly with underlying structures and subsystems. From the users' point of view, the software should be an efficient means to completing their jobs. Software should not get in the way of completing a task, nor should it set up any roadblocks for users. The efficiency of a piece of software is tied up with its intuitiveness. A good example is the change Microsoft made to the Office interface.
Switching from the standard interface to the Ribbon interface caused end users to waste precious work time simply trying to figure out where features were located.
This was an inefficient and inefficiently executed design choice. When a designer opts to go with trends instead of what works, it makes for an unpleasant experience for the end user.
Instead of going with trends, add your own take on what is proven. If you couldn't remember where you put a file or what you named it, search wasn't going to help you. Fast-forward to modern Windows versions and it's amazing how much the search functionality has improved.
It's wicked-fast and lets you configure advanced search parameters if needed. Most users don't even need to augment Windows Search with an alternative because it's that good. Of course, it's a little unfair to judge a search function from against ones from and But it's a great example of an improvement Windows made that boosted the productivity of average users. Windows 10 has a split personality when it comes to changing settings.
Most advanced users swear by the Control Panel for making modifications to system options, but Microsoft is slowly killing it off in favor of the Settings app. While you can't tweak every setting from the app, it provides an easier way to change options than the Control Panel does. The Settings app divides options into clear groups, with tabs representing all the headers in that group.
Compared to the Control Panel, it's a lot easier to follow. Many Control Panel entries have related settings on the left sidebar that take you to hidden menus. However, because it's hard to access these menus from anywhere else, it feels like a confusing trail at times. A novice user isn't going to tweak every setting Windows 10 has to offer. But they're more likely to poke around and change a few basic values in the app than they are in the Control Panel.
It explains options better and links to Microsoft help pages for more info if needed. Eventually, the Settings app will totally replace the Control Panel. Doing this will make Windows Settings easier to change for everyone. We've covered five big ways that Windows has become more user-friendly.
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